Frequently Asked Questions

Everything you need to know about bringing Lukas Leibe quality into your home.

What materials are used in Lukas Leibe furniture?

We prioritize sustainable, high-grade materials including FSC-certified solid woods, premium upholstery fabrics, and non-toxic finishes to ensure long-lasting durability and safety for your home.

How long does shipping typically take?

Standard delivery for in-stock items takes 5-7 business days. For handcrafted or custom orders, please allow 4-6 weeks for production and delivery.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture pieces are final sale unless they arrive damaged.

Do you offer assembly services?

Yes, we offer White Glove Delivery for larger furniture items, which includes professional assembly and the removal of all packaging materials for a flat fee.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to our logistics partner's real-time tracking portal.

Are your products covered by a warranty?

All Lukas Leibe furniture pieces come with a 2-year limited warranty covering manufacturing defects and structural integrity under normal residential use.